Before you go, can you read my mind?

Telepathy refers to the transfer of information on thoughts or feelings between individuals by means other than the five senses. In layman’s terms, it means someone who can hear other’s thoughts or emotions. Now, as cool as that would be, I am not one of those people, despite the impression that every single one of my male coworkers is apparently under.

Daily, no scratch that, hourly, nope - still not good enough, once every five minutes or so, I get a question or statement or command spouted off at me like I was supposed to already be aware of this. Just like it seems common sense to me that if no one told me this information, I couldn’t possibly know it, but according to them, I am expected to be aware of everything going on whether I was involved or not.

After years and years of dealing with this on a pretty constant basis, you’d think I’d be used to it, but it really never gets easier. In fact, it gets more and more frustrating as the days pass by. What is even more amazing to me, still, is that none of the men here seem to understand this fact.

‘Why didn’t you call that person already, their order has been here since this morning?’
‘Why did you charge that customer this amount if we didn’t perform that service?’
‘What did that customer want?’
‘Why aren’t they here yet’
"When was that order coming in?’
‘When is he coming back?’
‘What do you mean, you don’t know?’ …
　
BECAUSE NO ONE TOLD ME!!!

Everyday. Every single day. At least fifty times a day. And then they wonder why I’m just a little cranky.

Questions? Comments? New job oppurtunties? gimme what ya got people.

Easy like a Sunday morning...

Countless times I have heard the phrase

"well don’t you have the easy job?"

I love this phrase because, in fact I have one of the most difficult jobs in the place. People, especially men, walk in here and see me sitting at a desk and just assume that I have nothing of any importance to do and as I do email my friends and write blogs J I do also have a billion other things to do as well.

A typical day in the life of me consists of:

• Answering all three phone lines.. yup, all three and usually at once.
  
• Greeting and helping every customer that walks in the door, though normally when I try to help I get the ‘what can this bitch really help me with’ look.
  
• Trying to decipher between the four salesman we have that give pricing when someone tells me ‘yeah, I talked to that guy’.. whoa, buddy, easy on the helpfulness please.
  
• Trying to explain to the technicians I work with what their actual job is and then making sure they do it correctly if at all, which goes over so well considering I’m a chick and they just looooove taking orders from ‘lil old me.
  
• Training the new salesman we hired that makes more than I do and has even less responsibility.
  
• Inputting all customer invoices from any and all previous days of business, noticing all the while that everyone here just thinks I’m playing on the computer instead of actually working,. Awesome.
  
• Responding to inquiry emails that are sent directly to my boss’s computer because, well let’s face it, I really have nothing better to do then type for you now too huh.
  
• Moving cars, recording mileage, explaining how any particular service is performed (to the customer and usually to the technicians as well), then proceeding to ring up some of the dumbest human beings I have ever encountered.. and let’s be clear here folks, I’ve had some doozies.
  

Now while I have all of these things under control, there is an infinite amount of little odd jobs I’m expected to keep track of as well. From making sure everything stays neat and clean, to noticing when my boss’s stapler needs to be refilled. So, if I chose to take a matter of three minutes out of my day to salivate over David Boreanzaz (my future husband) giving an interview on Regis and Kelly that will easily give me enough of that good feeling to make it through the rest of the day, then guess what chief, I’m doin it whether you approve or not.
　
　

The best bestest :)

A little bit off topic, since it has nothing to do with customer service what-so-ever lol. But I wanted to just take a minute and thank my bestest friend for all her support. It's extremely liberating to be able to vent to the Internet, of course in hopes that people read it and enjoy the writing, but more so that I don't go crazy and burn the building to the ground one of these days.

My best friend has always been there to listen to me complain about my job for years and now she has given me the genius idea of posting my rantings on the Internet lol. She's an amazing person and an unbelievably talented writer herself and I'm thankful for her daily.

Check out her blog @ http://jeccaleigh.blogspot.com/ :)

I lost my phone number... can I have yours?

Here's a scenario for you:

　A middle aged man who is usually entirely too forward and smells like he almost drowned in cologne that morning comes in practically winking at me when I ask him if I could ring him up for whatever service we have just provided. My standard procedure is to ask customers their name and phone number, of course when I ask him for his phone number, he grins like a moron and gives me some cheesy, nauseating line about how he will but only if I call when his wife’s not home. Now, what always surprises me is that he actually pauses for a moment, as if to think for a moment if he could actually get to me call without his wife knowing. I’m not sure how the idea just floated into his tiny brain that because I have a vagina and I am smiling - because A) I have to smile at the customers and B.) I find when someone’s extremely annoying it helps me to imagine bad things happening to them which in turn makes me smile more - that I am going to meet up with him sometime, maybe in a dirty motel or dark parking lot and make him feel young again.

Is this a constant idea men have? Do they think we’re all just begging for it all the time? I’m sure other women have issues like this from time to time, but does it ever really get any easier? I’ve gotten used to men coming in and staring at my chest like they think I won’t notice, or won’t care when I do. Now, being in customer service, I can’t say what I’m really thinking about these pathetic, delusional men like I would if something like this were to happen outside of my work place. I have to smile and nod and pretend not to notice how disgusting they are., after all, isn’t that what being a woman’s all about?

Any other women have a story or two like this to share, feel free to tell me about it :)

Sweatpants are not acceptable for public.

I strongly believe that men should not be able to wear sweatpants in public. I mean really, do you not have anything less nauseating to put on your body. All I'm saying is that I don't feel there needs to be old man junk present during a business transaction. On second thought, let me generalize a bit more and go as far as man junk in general: young, old or otherwise. After the age of 3, it's just unacceptable.

Yes, I am the smiling face behind the counter who asks you how your day is going and how we can improve that day. However, despite what most men think, that does not translate into "ow ow, let me see them sweatpants baby, turn around and do a little dance for mama.' I'm not sure who gave you the idea this morning that loose fitting pants (that leave far too little to the imagination) usually paired with a stained t shirt of ripped wife beater, was a good idea to put on your body and go out into public view, but I assure you they were wrong.